There is a registered manager, 24-hour staffing, specific 1:1 staffing as required, waking night to support individuals. We also use an on-call system where a manager is available 24 hours if they are needed.
The service provides opportunities for individuals to equip themselves with the skills they need to live the life they choose. We support all service users as individuals and support everybody that lives at Ashlee Lodge to be as independent as they can be. We have service users that are not verbally communicative and we ensure we provide each of them with the tools to be able to communicate as effectively as they can. This may include pictures or objects of reference. All our staff are trained in Makaton which they may use as well as verbal prompts to enable the person they support to gain the skills of Makaton should they wish.
Ashlee Lodge is a house that has 3 floors and is situated in a quiet residential street in Bexhill On Sea, within walking distance of the seafront and local amenities. There is a spacious communal lounge and dining room and the kitchen is always left open for service users to access with support. Ashlee Lodge boasts a small secure garden with seating for those sunny days, we have 5 individual single bedrooms one bedroom has an En-suite toilet with sink, and 3 bedrooms with a sink facility. There are 2 bathrooms both have a bath and 1 has a separate shower cubical. Train and bus services are close to the house. Buses run at regular intervals and rail services to London, operate from the local train station. We also have a house vehicle if required.
The tailored support with provided centres on individual needs and focused on developing independence, person-centred life skills, communication, social skills and choice.