‍Our training program is delivered in line with The Care Act 2014, Skills for Care guidance, Care Quality Commission (CQC) fundamental standards, and is also in accordance with the requirements of all relevant Health, Safety and Environmental Legislation.

Training is provided to comply with mandatory and statutory requirements in respect of:
• safe working practices to ensure that the health, safety, and welfare of residents and staff are promoted and protected; this includes moving and handling, fire safety, first aid, food hygiene, and infection control
• enabling staff to achieve relevant qualifications in health and social care
• all aspects of abuse and protection of vulnerable people
• risk assessments and management of risk.
• all the service-specific requirements- dementia, autism, learning disabilities, mental health, conflict management, etc.

Our new employees will receive a solid and well-structured induction programme that includes the Care Certificate which will define the knowledge, skills, and behaviours expected to be in place in the health and social care sector.
All staff will have access to appropriate training to equip them to meet the assessed needs of the service users, as defined in their individual care plans. All training is regularly updated and staff receives refresher training so that their working practices are kept up to date.

As a matter of course our staff will have the opportunity to register on a nationally accredited Diploma training programme and be fully supported with this.

We are confident that our training programme ensures that our staff understand the vision and values of the organisation and are equipped with the right knowledge and tools to enable them to deliver high-quality care.