There is a registered Manager, Assistant Manager, 24-hour staffing, specific 1:1staffing as required and 2 waking night staff to support individuals as and when required.
The service provides an opportunity for the residents to learn or develop new life skills so they can move on to support living when ready. The service promotes people to gain confidence in their lives and promotes decision making and choice (person-centred) making the people gain and feel more confident with time. Ashgrange House is individualised and dependent on the specific needs and communication of the people living here and support is offered 24h. The staff work with both verbal and nonverbal people using their chosen preferred communication methods. Where a Service User requires 1-1 support we will liaise with the sponsors to ensure that our team can meet this need. At present, we got nine service users and one vacancy. Staffing levels are four staff in the morning and four staff in the evening and one full-time activity co-coordinator.
Ashgrange House is situated close to Eastbourne town centre (25 min walk time) and within walking distance of the seafront and local amenities (30 min-35min). The closest bus stop from the house is 2 mins walk away and Eastbourne train station is 18-20min walk time. There is a spacious lounge area and dining area and the kitchen can be accessed at any time when needed. We have a large garden at the back of the house where people can relax or play games during the summertime, we have a small inflatable swimming pool, basketball hoops and pool and table tennis facilities. If the people choose to go to town, they will find lots of coffee shops (Costa, Starbuck etc) also pubs and discos which are easily accessible. The town has a newly improved shopping centre with a selection of shops, cinemas, restaurants and banks. At Ashgrange House 2 bedrooms have en suite shower rooms. There is one bathroom and one shower room as well as two lavatories. Staff are on hand to support the residents 24hours a day with any task that requires support and advice. Any adjustments that are required to meet the individual’s needs can be assessed accordingly.